Shipping and Service Policy

PharmaGuide App (1-Year Subscription)

Upon registration on the PharmaGuide platform, users receive a verification code for login. Subscription activation requires a valid scratch card code.

  • For Cash on Delivery (COD) Orders:
    The scratch card code is delivered physically inside a dedicated PharmaGuide Mobile App box, along with a user manual.
  • For Prepaid Orders (Online Payment):
    The scratch card code is emailed to the customer upon payment confirmation. Customers may also request a physical delivery of the scratch card and user manual, if preferred.

If you do not receive your order, code, or encounter any issues during sign-up, verification, or activation, please contact our support team at support@epharmaguide.com or via WhatsApp for prompt assistance.

PharmaGuide Latest 32nd Edition Book

Orders are processed within 2–3 business days and shipped via registered courier services. Delivery typically takes 5–7 working days across Pakistan, depending on your location. Tracking details are shared via email or WhatsApp once the order has been dispatched. For delivery inquiries, please contact our support team.

Need help?

Contact us at info@epharmaguide.com for questions related to shipping and service policy.