Privacy Policy

PharmaGuide understands and values the privacy of its users. We firmly believe and make all efforts in maintaining the privacy of personal information of our users. This Privacy Policy describes how we handle any data about you and your use of PharmaGuide including how we collect, use and share that data. It explains how your personal information is used and how we protect that information. We strongly urge you to take time out to read this Privacy Policy carefully.
This Privacy Policy applies to Mobile Device (Android and iOS devices) and Desktop (Windows computers) Applications or “Apps” (collectively referred as “PharmaGuide Apps”).
References to “PharmaGuide Systems” mean PharmaGuide Systems, including any company that PharmaGuide Systems controls (for example, a subsidiary that PharmaGuide Systems owns). PharmaGuide may share information among its subsidiaries or web sites/apps that it owns or controls, but information collected under this Privacy Policy is always protected under the terms of this Privacy Policy.

Information Collected About You

Personal Information

If you choose to register or update an existing member profile with PharmaGuide or access certain functionality on the PharmaGuide Apps, you may be required to submit Personal Information. “Personal Information” means information that we can use to identify or contact you, such as your name, profession, telephone number or email address. You are responsible for ensuring the accuracy of the Personal Information that you submit to PharmaGuide. Inaccurate information will affect your experience when using the PharmaGuide Apps and tools and our ability to contact you as described in this Privacy Policy.


Access to some PharmaGuide interactive tools, features and services may be limited to users who have registered. Some of our features do not retain your Personal Information, while others store your Personal Information in accordance with this Privacy Policy. You may also be asked to provide authorization for uses of personal information in addition to what is in this Privacy Policy when you use certain tools. PharmaGuide will not make any use of your personal information beyond the permitted uses in this Privacy Policy unless you provide such additional consent in connection with the specific tool at the time you submit Personal Information in order to use the tool. PharmaGuide Apps have the ability to use Personal Information that you provide to send you personalized emails or secure electronic messages. However, PharmaGuide does not allow any third parties to place Web Beacons or Cookies or to gather any data about you in connection with your use of the PharmaGuide Apps.

SMS & Emails to You

At registration and at various times as you use the PharmaGuide Apps, you will be given the option of providing us with Personal Information in order to receive recurring or one-time emails or mobile sms – such as a phone number verification SMS – via email from PharmaGuide and/or directly from third parties.

Emails You Send to PharmaGuide

This Privacy Policy does not apply to information, content, business information, ideas, concepts or inventions that you send to PharmaGuide by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an email to PharmaGuide.

Non-Personal Information

Even if you do not register with or provide any Personal Information to PharmaGuide, we collect Non-Personal Information about your use of the PharmaGuide Apps. “Non-Personal Information” means information that does not specifically identify an individual person. We may also acquire Non-Personal Information about our users from external sources. While you may use some of the functionality of PharmaGuide without registration, many of the specific tools and services on the PharmaGuide Apps require that you register with PharmaGuide.

What Choices Do I Have?

Updating/Removing Your Personal Information

If you do not want your Personal Information used by PharmaGuide as provided in this Privacy Policy, you should not register as a member or for any specific tool or application that collects Personal Information. You can correct, update or review Personal Information you have previously submitted by going back to the specific tool or application, logging-in and making the desired change. You can also update any Personal Information you have submitted by contacting us using the contact information listed below.
If you have registered and desire to delete any of your Personal Information you have provided to us from our systems please contact us using the contact information listed below. Upon your request, we will delete your Personal Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the PharmaGuide Apps from our servers.

How Information Collected About You Is Used

Information collected by PharmaGuide about you is used by PharmaGuide to:

  • administer your account and our Apps,
  • provide you with access to particular tools and services,
  • respond to your inquiries you send to us and to send you administrative communications about the PharmaGuide Apps or services,
  • obtain your feedback about the PharmaGuide Apps or our offerings,
  • statistically analyze trends and user behavior and activity including how frequently areas of the app are visited and how many emails are received and opened,
  • conduct research and measurement activities, including those described below.
  • Send you personalized emails or secure electronic messages pertaining to your interests, including news, announcements, reminders and opportunities from PharmaGuide; or
  • Send you relevant offers and informational materials on behalf of our sponsors pertaining to your interests.

PharmaGuide may combine Personal and Non-Personal Information collected by PharmaGuide about you, and may combine this information with information from external sources.

Research and Measurement Activities

Information that PharmaGuide collects about you may be combined by PharmaGuide with other information available to PharmaGuide through third parties for research and measurement purposes, including measuring the effectiveness of content or programs. This information from other sources may include age, gender, demographic, geographic, personal interests, product purchase activity or other information. We may report aggregate information, which is not able to be identified back to an individual user of the PharmaGuide Apps, to our current or prospective business partners. We do not sell or share any Personal Information with any third parties, except that contractors performing services on our behalf may be provided access to Personal Information when performing these services. These contractors agree not to use this information for any purpose other than performing services on our behalf.

With Whom Do We Share Your Information?

Except as described in this Privacy Policy or as specifically agreed to by you, PharmaGuide will not disclose any Personal Information it gathers from you through the PharmaGuide Apps. We may only release Personal Information to third parties: (1) to comply with legal requirements such as a law, regulation, search warrant, subpoena or court order; (2) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; or (3) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights. In addition, we may disclose Personal Information as described below.
In the event of a corporate change in control resulting from, for example, a sale to, or merger with, another entity, or in the event of a sale of assets or a bankruptcy, PharmaGuide reserves the right to transfer your Personal Information to the new party in control or the party acquiring assets. In the event of such a change, your Personal Information will continue to be treated in accordance with this Privacy Policy unless any changes to the Privacy Policy are made in accordance with the section below that discusses “Changes to This Privacy Policy.”

Disclosures to PharmaGuide Contractors

PharmaGuide contractors sometimes have limited access to your Personal and Non-Personal Information in the course of providing products or services to PharmaGuide. These contractors include vendors and suppliers that provide us with technology, services, data analysis, research, advertising and marketing assistance and/or content in connection with our operation and maintenance of the PharmaGuide Apps. We contractually require that our contractors: 1) protect the privacy of your Personal and Non-Personal Information consistent with this Privacy Policy and 2) not use or disclose your Personal or Non-Personal Information for any purpose other than providing the limited service or function for PharmaGuide.

How Do We Secure and Retain Your Information?

We take reasonable security measures to protect the security of your Personal Information. Despite PharmaGuide’s efforts to protect your Personal Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.
The security of your Personal Information is important to us. When you enter Personal Information (including personal health information in various tools on our website), we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.
We will retain your Personal Information as long as your account is active or needed to provide you services. At any time you can remove your Personal Information by instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to PharmaGuide from our servers. PharmaGuide tools that collect and store Personal Information allow you to correct, update or review information you have submitted by going back to the specific tool, logging-in and making the desired changes. We will also retain your Personal Information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.


We are committed to protecting the privacy of children. The PharmaGuide Apps are not designed or intended to attract children under the age of 16.

Contacting PharmaGuide About Your Personal Information or Privacy

Please send us an email at [email protected] if you have any questions about this Privacy Policy or the Personal Information we maintain about you.

Changes to This Privacy Policy

We reserve the right to change or modify this Privacy Policy or any of our tools or services at any time and any changes will be effective upon being posted unless we advise otherwise. If we make any material changes to this policy we will notify you by email (sent to the email address specified when you register) and/or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this website for the latest information on our privacy practices. If you do not accept the terms of this Privacy Policy, we ask that you do not register with us and that you do not use the PharmaGuide Apps. Please exit the PharmaGuide Apps immediately if you do not agree to the terms of this Privacy Policy.

You can contact us or use other options to resolve any complaints. If you have questions or complaints regarding this Policy, please first contact us at [email protected].